Earlier this year, new changes were made to The Code for nurses
and midwives. The Nursing and Midwifery Council (NMC) has set updated standards
that all registered nurses and midwives must apply to their practice.
There has been mixed discussion today from
healthcare professionals and from the public, some of whom are in favour of the
updated code of conduct and revalidation process; others who believe it to be
somewhat condescending towards nurses and midwives. After the Francis
Report and the Keogh Report highlighting
flaws, concerns, dangers and poor practice across poorly-performing trusts, I
find it puzzling that there is so much variation in care delivery across what
should be a well-performing, unified organisation, theNational Health Service. Will updating a code of conduct for some of its
workforce be enough to drive up standards of care delivery, or is there
Something Missing?
I’ve worked in several different trusts as a nurse – both in primary
care and secondary care – as well as in the independent sector for a while.
Wherever I have worked, there have always been various issues ranging from
money shortages, poor standards of care, mistakes, anger and disenchantment, to
job dissatisfaction and stress with burnout. I’ve seen the best and the worst
of care; with some incredible, caring staff who will go the extra mile for
their patients. I’ve heard people say that the NHS runs on the goodwill of
those who work within it. I’ve always done my best as a nurse to work to the
best of my ability, for the benefit of patients. And if you were to ask any
other nurse or midwife or healthcare worker, they would almost always say the
same.
I have always said that if I ever stopped caring about my job or my
patient, it was either time to change job or leave nursing. I often wonder if
standards of care delivered by the NHS workforce reflect the standards of care
delivered by the trusts and by the government…if as healthcare professionals we
are expected to uphold standards and codes; if NHS Trusts are expected to
comply with statutory regulations, targets and standards; what targets,
standards and compliance are in place for the top governing bodies and
government which control the NHS from the top down? Where does this drive for
improvement, delivering high standards of care, behave compassionately and
respectfully to the patients begin – the individual, the government – or both?
Where does it begin for the staff? Why are staff bullied? Why are there
failures in care? Will a code of conduct be enough to ensure that dreadful things
don’t happen in the NHS, any more, or is there Something Missing?
I believe there is: one of the
fundamental elements of mindfulness practice is based on connection. Connection with
the Self. This connection, in the form of reflection or a moment to sit still
and contemplate a situation or event that has taken place allows a more
meaningful experience. Regular mindfulness practice and other forms of
meditation, such as Metta
meditation has a positive impact
on ourselves: it makes us “nicer”. This connection
within, when practiced regularly, can enable us to connect, empathise and act
with compassion towards others. I would like to see this connection embedded
with everyone, including patients, staff, trust boards, local and national
government. The connection works both ways, though – even I struggle with that
bit – I find it difficult to have compassion for the current political mess the
NHS is faced with, at the moment.
So, this new code…I hear (and connect
with) all those who have positive and negative experiences in their care
delivery or as a patient; I understand and agree with much of the revised code;
but I also see that mindfulness deserves a
high profile space in clinical care, starting with training student healthcare
professionals. Influencing our thoughts towards ourselves and how we relate to
others begins within. If this happens, who knows: perhaps others will begin to
be influenced positively, too – including the public having a greater sense of
trust and empathy for what NHS staff face on a daily basis.
Nikki teaches mindfulness and meditation to adults and children, and
works as a nurse in an acute NHS hospital.
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